Like us on Facebook Follow us on Twitter Watch us on YouTube

CAREERS

Currently in need of the following:

We hire exceptional people.  We want individuals who thrive on being challenged and are passionate about building a great company as well as growing with the company.

****************************************************************************************

TFCU Digital Producer

(Will be based in Daly City, California)

General Job Purpose:

TFCU is seeking an experienced, creative, adaptable, and self-motivated Digital Producer who will be responsible for the editorial direction and content of TFCU’s digital platforms with the ability to create written and video content, manage a network of contributors, and improve digital performance by increasing quantity and quality output.

KEY DUTIES AND RESPONSIBILITIES:

  • Create strategies to build and establish brand awareness to drive traffic through events, partnerships and community
  • In charge of text, image, and video production operations
  • Assists Event Specialist to book camera/technical crews for live events and content
  • Create images to accompany social media posts and web articles
  • Filming, editing, and publishing video content on platforms such as YouTube and Facebook
  • Written and video content development, scheduling, and management
  • Works in collaboration with other clients and production staff to produce a variety of video content for broadcasting, compression output, video streaming, and digital distribution
  • Conducts field-based video production which involves interacting with clients and operating all portable video and audio equipment
  • Plans and performs video post-production tasks which includes reviewing footage, audio adjustment, color correction, and final editing
  • Utilizes graphics and special effects for video post-production in accordance with the overall production concepts
  • Develop and optimize workflow techniques to manage complex written and video projects effectively and efficiently

DESIRED SKILLS AND QUALIFICATIONS:

  • Bachelor’s Degree in Journalism, Video Production, Marketing, Communications and/or relevant field
  • At least 2 years of experience in Journalism, Video production, Marketing or related environment
  • Strong writing, communication, and presentation skills
  • A variety of project delivery experience across a variety of platforms and creative skills desired – social platforms/digital advertising, video and photography shoots and post-production, live events, print, etc.
  • Knowledge of Adobe Premiere, Photoshop and Final Cut
  • Proficient in Microsoft (Word, Excel, PowerPoint)
  • Familiar with business applications of social media platforms including Facebook, Twitter, Snapchat, Instagram, YouTube, and more
  • Collaborative, positive, team player, and solutions oriented
  • Excellent in time management and organization
  • Able to meet tight deadlines and work on multiple projects
  • A self-starting attitude—ready to seize opportunities to make an impact without needing to be told
  • Confident and able to accept and improve from constructive feedback

Other requirements:

  • Willing to travel to other states in the US and other countries, when required
  • Willing to work more than 8 hours and adjust to other region’s time zone

Interested applicants must submit their resume through this email address:

[email protected]

****************************************************************************************

Marketo Specialist

(Will be based in Daly City, California)

General Job Purpose:

The Marketo Specialist will oversee the strategic planning, project management and execution of our marketing automation project integrating all our products and services in Marketo and developing innovative and customer-centric automated marketing campaigns within the platform. He or She will be the Marketo owner within the organization and working closely with CRM, Global Marketing and the Global Leadership team develop, execute and drive the marketing automation globally for the company.

Additionally, He/She will manage existing processes and methodologies for services requests and execution as well as to improve and built upon them as needed while observing, instituting and enforcing best practices and industry standards for email marketing and automation.

He or she will develop best practices and training, and work side by side with our marketing and business teams to achieve 100% adoption, and ensure that everyone is using marketing automation to its full potential.

Thinking outside box and helping to develop a culture of innovation and industry leadership in automation and email marketing are the ultimate goal for this role.

KEY DUTIES AND RESPONSIBILITIES:

  1. The core responsibility is to conceive of and execute a variety of marketing and lead generation campaigns in support of a diverse set of lines of businesses with the goals of:
    1. Helping them to more fully develop automated programs within Marketo
    2. Conforming to best practices as well as aligning with business goals and corporate brand strategy;
    3. Optimizing available resources
    4. Serve as the Marketing Automation evangelist for the entire organization.
  2. Support all teams with trainings, maintaining documentation and implementing workflows for campaigns requests, planning and execution.
  3. Manage all Marketo programs including email/communication calendar, email marketing and smart campaigns, landing page creation and overall campaign/programs set up and execution
  4. Campaigns and programs analysis, insights and reporting.
  5. Develop Lead generation and lead nurturing strategies.
  6. Collaborate with business units, global marketing and CRM to develop, integrate and maintain an effective lead scoring model.
  7. Weekly, bi-weekly and/or monthly newsletter set up, execution and reporting.
  8. Perform monthly database health checks, Data integrity, campaigns/programs performance audits.
  9. Implement changes, improvements and fixes based on monthly audits.
  10. Keeping all email, landing page and program templates up-to-date with changes in technology, best practices and/or industry standards.
  11. Own, manage and improve the Preference center and ensuring compliance with anti-spam laws (CAN-Spam, CASL, EMEA/APAC, Etc).
  12. Manage third party integrations as well as internal databases and systems integrations.
  13. Collaborate with Digital Marketing team to setup retargeting and remarketing programs based factoring Marketo features and functionality.

DESIRED SKILLS AND QUALIFICATIONS:

Education/Experience:

  • Bachelor’s degree in business, marketing or related field.
  • A minimum of 2-3 years of working marketing automation experience a must
  • A minimum of 1-3 years working with Marketo as a MAP (marketing automation platform) in a business or agency setting required.
  • Marketo certification a huge plus.
  • Deep understanding of HTML, CSS and web technologies (HTML coding working experience highly preferred)
  • Knowledge and or experience using other MAPs (Salesforce’s Pardo, Hubspot, Eloqua, Etc) a big plus but not required.
  • 2-3 years of experience working with email marketing platforms (SendGrid, MailChimp, Bronto, Constant Contact) highly preferred.
  • Solid understanding of online and social advertising including automation technologies and methodologies such as retargeting, remarketing and audience targeting.
  • Working experience developing documentation and training materials for marketing related topics a major Plus.
  • Must have lead and revenue attribution analytics experience and/or expertise leading revenue attribution workflows and implementation.
  • Extensive hands-on experience all outbound/inbound activities, contact nurturing programs, and paid social and advertising.
  • Strong analytical skills, ability to relate results to client/project business objectives
  • High emotional intelligence with the ability to continuously problem solve across diverse subject matter with high client and team visibility.
  • Ability to manage and prioritize projects, budgets, resources, and be highly accountable.
  • Exceptional leadership skills and the confidence to inspire others.
  • Strong writing, presentation and analysis skills
  • An eye for quality and exceptional attention to detail.
  • Able to work independently and have excellent time management skills

Team collaborator

  • Coach and train as needed identified users in Marketo
  • Track and report on industry trends, best practices, new technologies and competitive landscapes
  • Attend approved conferences a/o workshops with the goal of learning new technologies, trends, and best practices. 

Language Ability: 

  • Must be Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Must be able to write reports, business correspondence, and procedure manuals.
  • Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

  • Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

  • Must be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Behavioral Competencies:

  • Must possess a teamwork attitude when collaborate with all stakeholders
  • Must be people-oriented
  • Must be able to observe integrity when dealing commitments with internal as well as external clients
  • Must have discipline when creating strat plans and follow strict timelines of projects
  • Must be result-driven

Other requirements:

  • Willing to travel to other states in the US and other countries, when required
  • Willing to work more than 8 hours and adjust to other region’s time zone

Interested applicants must submit their resume through this email address:

[email protected]

****************************************************************************************

Human Resources & Admin Specialist

(Will be based in Daly City, California)

General Job Purpose:

A Human Resources & Admin Specialist is responsible for the day-to-day Account Management of HR & Admin operations for the assigned account. This will include the development, management and administration of the policies, procedures and programs of the organization.

Qualified candidate for this position will implement human resources programs by providing human resources services including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, compliance and labor relations,

KEY DUTIES AND RESPONSIBILITIES:

FUNCTIONAL ROLES:

The Human Resources & Admin Specialist may lead, co-lead and or be responsible for the development, implementation and administration of plans and programs for some of the following functional areas:

  1. Sourcing & Recruitment
  2. Immigration
  3. Employee Development
  4. Employee Benefits
  5. Employee Services which includes Payroll, Timekeeping, Compensation & Rewards
  6. Performance Management
  7. Employee Engagement
  8. Employee Relations which includes employee discipline, conflict resolution and more
  9. Building Admin & Office Services
  10. Corporate Events
  11. Occupational Health & Safety
  12. Records & Vendor Management

ACCOUNT MANAGEMENT ROLES:

Apart from the functional roles, the Human Resources & Admin Specialist shall act as a Business Partner for his/her assigned accounts namely:

  1. Business Units
  2. Content Production
  3. Corporate Services
  4. Or Business Operations

FUNCTION BY LOCATION:

The Human Resources & Admin Specialist will be tasked to lead the development, implementation and administration of all Employee Engagement & Administrative matters for his/her assigned account based on account location which includes:

  1. Daly City Office (Headquarter)
  2. San Bruno Office (Satellite Office)
  3. Glendale Office (Satellite Office)
  4. Canada Office (Satellite Office

OTHER DUTIES:

All other duties that may be assigned from time to time.

DESIRED SKILLS AND QUALIFICATIONS:

SKILLS REQUIREMENT

ACCOUNT MANAGEMENT

  • CUSTOMER ORIENTATION
  • PROBLEM SOLVING AND DECISION MAKING
  • ATTENTION TO DETAILS

QUALIFICATIONS:

  • General knowledge of employment laws and practices. ​
  • Experience in the administration of benefits and compensation programs and other Human Resources programs.
  • Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
  • Effective oral and written communication.
  • Excellent interpersonal and coaching skills.
  • Evidence of the practice of a high level of confidentiality.
  • Excellent organizational skills.

 Education & Experience

  • Minimum of a Bachelor’s degree or equivalent in Human Resources, Business, or Organization Development or equivalent.
  • One to two plus years of experience in Human Resources positions.
  • Training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations is a plus factor.

Other requirements:

  • Willing to travel to other states in the US and other countries, when required
  • Driving skills

Interested applicants must submit their resume through this email address:

[email protected]

****************************************************************************************

Customer Experience Marketing Manager

(Will be based in Daly City, California)

General Job Purpose:

The Customer Experience Marketing Manager is a key role in the digital marketing team in charge of managing the marketing processes, infrastructure and methodologies that deliver and enhances the customer experience across our websites, services and products thru Marketing Automation, Email, Mobile and content marketing while helping the organization and internal stakeholders reach their revenue goals and KPIs and providing our executive team with a digital marketing-oriented single view of each customer across multiple products and services.

The Customer Experience Marketing Manager will oversee the strategic planning, project management and execution of our marketing automation project integrating all our products and services in Marketo and developing innovative and customer-centric automated marketing campaigns within the platform. He/she will be the Marketo owner within the organization and working closely with CRM, Global Marketing and the Global Leadership team develop, execute and drive the marketing automation globally for the company.

The Customer Experience Marketing Manager will oversee a team of two people in charge of email marketing and marketing automation operations and will be responsible for strategy, executions, results and performance of both programs:  Email Marketing and Marketing automation.

Additionally, he/she will manage existing processes and methodologies for services requests and execution as well as to improve and built upon them as needed while observing, instituting and enforcing best practices and industry standards for email marketing and automation.

Thinking out of the box and helping to develop a culture of innovation and industry leadership in automation and email marketing are the ultimate goal for this role.

KEY DUTIES AND RESPONSIBILITIES:

FUNCTIONAL ROLES:

  1. Owner and responsible for our Marketo instances (and any other Marketing Automation Platform we may adopt in the future) in terms of planning, strategy, budgeting, direction, execution and project-related communications.
  2. Works collaboratively with cross-functional teams including Regions, MarCom, UI/UX, CRM and global marketing to deepen understanding of the business and deliver outstanding results in terms of marketing automation and email marketing current needs as well as opportunities for growth
  3. Evaluating marketing technology, identifying the latest and greatest, and bringing components to life together in real‐world use on the Marketing Automation Platform (MAP) at scale.
  4. Oversee development, calendaring and implementation of all marketing automation and email marketing program across digital channels tied to campaign, projects or initiatives.
  5. Direct and manage the marketing automation specialist working in our MAP (Marketo) to design email triggers/series, landing pages, social media tracking, mobile marketing strategy, LOBs cross-interaction, web personalization and regional/business email marketing requests.
  6. Provide direction and expertise to internal clients, products, services and regions in developing campaigns that will resonate with their markets based on historical trends and available data while designing inventive solutions to continuously enrich the profile and records of all our users across different products and LOBs.
  7. Work directly with Marketo consultants and third party vendors to execute our plans and constantly improving the platform for our internal clients but most importantly to offer nothing but the best possible experiences for our customers.
  8. Responsible for handling and processing quotes, invoices and contracts related to the email marketing programs, Marketo and Marketing automation.
  9. Create processes and methodologies for the CX Marketing Team to efficiently process requests, execute campaigns and provide full reports to clients and stakeholders per campaign globally.
  10. Understanding business and technical requirements and constraints, and leading and driving the effort to translate those requirements into strategic marketing solutions and ultimately pitch them to our clients, stakeholders and executive teams.
  11. Working closely with our engineering and IT teams to innovate and incubate new marketing technologies, and manage IT engineering and operations relationships for scaled capability rollout
  12. Leading the documenting of all key MAP processes, procedures and methodologies and keeping them up to date as they develop and evolve to be the foundation of our Center of Excellence and training resource libraries.
  13. Helping to ramp up, train, support and mentor marketing specialists and regional marketing teams around the company to empower them to serve their respective market more effectively.
  14. Integrate tightly with cross-functional team for projects and initiatives related to digital marketing and marketing automation while serving like an active agent of the organization’s digital transformation.
  15. Support new projects, LOBs or regional marketing teams as a Subject Matter Expert (SME) for all things marketing and sales technology including marketing automation, email marketing and digital marketing related.
  16. Define and manage business rules, scoring, multi-touch nurture, profiling, segmentation, workflows and reporting as well as Marketo’s DB management including manage marketing infrastructures, own the database. Including data clean up, appending, list segmentation, subscription management and reporting.
  17. Lead the creation and management of dashboards. As well as, closed loop reporting integrated with the sales database that tracks campaign effectiveness, prospect engagement, funnel advancement, scoring optimization, lead conversion and customer retention.
  18. Oversee new and existing Marketo integrations and marketing vendor relationships.

DESIRED SKILLS AND QUALIFICATIONS:

Education/Experience:

  • Bachelor’s degree in business, marketing or related field.
  • A minimum of 2-5 years of working marketing automation experience a must
  • A minimum of 1-3 years working with Marketo as a MAP (marketing automation platform) in a business or agency setting required.
  • Marketo certification a huge plus.
  • Knowledge and or experience using other MAPs (Salesforce’s Pardo, Hubspot, Eloqua, Etc) a big plus but not required.
  • 2-3 years of experience working with email marketing platforms (SendGrid, MailChimp, Bronto, Constant Contact) highly preferred.
  • Solid understanding of online and social advertising including automation technologies and methodologies such as retargeting, remarketing and audience targeting.
  • Working experience developing documentation and training materials for marketing related topics a major Plus.
  • Must have lead and revenue attribution analytics experience and/or expertise leading revenue attribution workflows and implementation.
  • Extensive hands-on experience all outbound/inbound activities, contact nurturing programs, and paid social and advertising.
  • Strong analytical skills, ability to relate results to client/project business objectives
  • High emotional intelligence with the ability to continuously problem solve across diverse subject matter with high client and team visibility.
  • Ability to manage and prioritize projects, budgets, resources, and be highly accountable.
  • Exceptional leadership skills and the confidence to inspire others.
  • Strong writing, presentation and analysis skills
  • An eye for quality and exceptional attention to detail.
  • Able to work independently and have excellent time management skills

 Language Ability:

  • Must be Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Must be able to write reports, business correspondence, and procedure manuals.
  • Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

  • Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

  • Must be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Behavioral Competencies:

  • Must possess a teamwork attitude when collaborate with all stakeholders
  • Must be people-oriented
  • Must be able to observe integrity when dealing commitments with internal as well as external clients
  • Must have discipline when creating strat plans and follow strict timelines of projects
  • Must be result-driven

Other requirements:

  • Willing to travel to other states in the US and other countries, when required
  • Willing to work more than 8 hours and adjust to other region’s time zone from time to time

Interested applicants must submit their resume through this email address:

[email protected]

****************************************************************************************

Trade Marketing Specialist – Events Project Lead
(Will be based in Daly City, California)

General Job Purpose

Trade Marketing Specialist is a member of the Trade Marketing & Events support group of the North America region.  Primarily functions as the Trade Mktg / Events Specialist that acts as key driver of events/projects. The position also assumes any of the three main functions of Trade Marketing – Trade Communication / Productions Services / Sales Services.  Traveling outside the HQ and within a period of time during projects is expected.

MAJOR DUTIES AND RESPONSIBILITIES:

 1. Events Specialist: Project Lead

  • Champion / Main Driver of an event
  • Manages the project based on approved P&L
  • Keeps the project on track based on ideal event timelines and milestones
  • Scopes / Sources / Initiates negotiation with appropriate venues for the event
  • Does initial review of supplier contracts
  • Coordinates with internal resources (ie marketing, PR, production)
  • Direct contact person of Manila Global Events for assigned projects
  • Provides on-site requirements of other business units (ie AdSales)

2. Trade Communication; and/or

  • Mounts the Trade Event based on Group Head’s plans
  • Development of sales tools as per needed:
    • Media kit
    • Powerpoints
    • Sales flyers / One-sheets
    • Folders
    • Product Updates
  • Updating of mailing list / Sending e-mailers
  • Determines and manages seasonal sales giveaways
  • Client gifting
  • Strategizes and works with other internal groups for corporate Holiday gifts.

3. Production Services; and/or

  • Initiating “Day One” discussion with AE and client for production requiements
  • Tracks, traffics, and supervises production efforts of AEs
  • Preparing status reports of all production efforts
  • Tasks product/program owners of advising group of opportunities (ie during regular CASE meetings)

 4. Sales Services

  • Initiating “Day One” discussion with AE and client for production requiements
  • Tracks, traffics, and supervises production efforts of AEs
  • Preparing status reports of all production efforts
  • Tasks product/program owners of advising group of opportunities (ie during regular CASE meetings)

May be asked to perform other tasks as may be required.

MAJOR INTERNAL AND EXTERNAL CONTACTS:

Internal Contacts:

           Group Head – regular reporting requirements and other special projects

           Trade Marketing Ops Specialist – regular basis

           AdSales Account Executive (Region & Manila) – when required or on-a-need basis

          MPEG, S&D, Marketing, Finance – on a per-project basis

External Contracts:

          Events Suppliers – as necessary

 QUALIFICATIONS:

  •  Degree and/or Background in Marketing, Events, Project Management
  • At least a minimum of 4-year experience in events and/or project management
  • Has a good working knowledge and understanding of P&L
  • Has good verbal, written and interpersonal communication skills
  • Has demonstrated tenacity, cool demeanor, analytical thinking.

Interested applicants must submit their resume through this email address:

[email protected]

***************************************************************************

Leave a Reply

Your email address will not be published. Required fields are marked *