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September 9, 2014
To our valued Unlimitalk Customers,
First of all, we’d like to thank you for your continued patronage of our Unlimitalk service. We are writing you today to inform you that ABS-CBN International, has decided to discontinue our Unlimitalk service effective 12:01 am on November 15, 2014.
If you want to continue enjoying an unlimited calling service to Bayantel phones in the Philippines, you may want to avail of a similar service offered by BTI America, LLC, the US subsidiary of our affiliate company in the Philippines, Bayantel. BTI America LLC, offers a service called Bayan Family Ties which is similar to Unlimitalk. You may reach them at 1-877-229-2687 if you want to inquire or enroll. However, please note that ABS-CBN International is not involved in the provision of Bayan Family Ties or any other service or product of BTI America LLC in the US, and does not in any way promote, endorse or guarantee such service and will not be responsible therefor.
Again, we thank you for being our loyal Unlimitalk subscribers all these years.
Very truly yours,
John Kerwin Du
Head, Product Operations
LONG DISTANCE DIRECT
IMPORTANCE NOTICE TO LDD SUBSCRIBERS: Effective 12:00 am of January 1, 2014, ABS-CBN Telecom North America, Inc. will be permanently discontinuing its Long Distance Direct (LDD) international dial-around service. As a dial around service, the planned discontinuation will not impact your ability to place telephone calls using your existing provider of long distance services. However, if you are not subscribed to another long distance service, you must select a long distance carrier as quickly as possible, and no later than 20 days prior to January 1, 2014, or you may lose long distance service. You can usually find a list of long distance service providers in your local telephone directory. For any question regarding the discontinuation of your LDD, please call our Customer Service desk at 1-800-345-2465 Toll Free.